Browse F.A.Q. Topics


  • Can I have a master key?

    Most locks can be KEYED ALIKE ,one key opens all locks, Keyed Different unique key for every lock, Keyed Different Master Keyed unique key for every lock and a master key to open all locks

  • What size of cable do you use?

    Our cables are 7×19 aircraft cable. That means they are 7 strands of 19 individual cable for a 3/16″ cable finished to 1/4″ with a black PVC coat. They can be supplied in any length with either a single end or a looped end. 

  • Do you have anything for laptops?

    Yes, the D-108 cable that attaches to the security slot on your laptop and secures to a part of your desk with a loop on the cable. 

  • What about simple cable systems?

    We have two common cable systems. Secure IT comes with 6′ cable, 3 metal plates, adhesive, padlock with 2 keys, and alcohol wipes. The Secure IT PLUS offers an upgraded system with a 6′ cable and padlock with 2 keys but has one plate drilled for and supplied with one way screws for the desk, one large PMP plate with foam adhesive for the monitor and the lug nut that screws into the computer case. This lug nut has two functions: first, when attached to the PC it restricts access to the internal components, and second, with the cable passed through the lug nut, the PC is protected from a smash & grab because it is anchored to the desk with screws. 

  • Who will do the installation?

    Installation of the Secure IT & Secure IT PLUS are easy and can be done yourself.  

Evacuation Chairs

  • Who are the “mobility impaired?”

    Anyone can become mobility impaired. One can be considered mobility impaired due to a sickness or injury that would impair one’s ability to move down multiple flights of stairs. This distinction is not limited only to those who are permanently bound to wheelchairs. Those that are pregnant, elderly, sick, or suffering from a temporary injury (such as a sprained ankle) must also be planned for in every evacuation procedure. Any and all employees or potential visitors to the building or facility should also be considered.

  • Is the Safety Chair easy to use, do I have to have training to use it?

    None of the Safety Chairs require in-depth training to use. They are extremely easy to use. Simply take off the wall from the hanger provided with the chair, and unfold and make sure latches are in place, assist the evacuee into the chair, strap the evacuee into the chair with provided straps, and away you go. We do provide a step-by-step photo demonstration online heredepicting the simple steps to using the chair.

  • Is it true that the Safety Chairs can go upstairs as well as down?

    The Safety Chair was designed to just as easily go up stairs as well as down (relocate or evacuate) without having to turn the chair around or do anything that is ergonomically unsound, unlike other chairs on the market. The Chair was originally designed by a security warden in charge of designing evacuation plans. It was evident through the designing of evacuation plans that it is sometimes necessary to go up stairs as well as down. This is due to obstructions such as: debris from the building, flooded floors, smoke, floors on fire, etc.

  • What if there is debris on the stairs or some other obstruction?

    The Safety Chairs were designed specifically with this in mind. There is a possibly that in the event of a fire, earthquake, or a terrorist strike that debris, smoke, or water from a flooded fire will obstruct the evacuation path in stairwells. The Safety Chairs can easily be lifted in the event of debris. The chair operators can easily change direction (without turning the chair) unlike all other evacuation chairs on the market. This is due to the fact it is lightweight, relies on two people for evacuation, and does not have a speed governor.

  • Aren’t governors something you want on an evacuation chair?

    Chairs that rely on speed governors and one person to operate are fine unless you need to change direction due to an obstruction, go over debris, or go through water. Chairs that rely on speed governors are extremely heavy, this requires two people to change direction or go over debris or over/through water. With the Safety Chair evacuation devices two people are assigned to a evacuee from the get go. This allows a much more flexible evacuation that not only moves smoother, but also maximizes all chairs in any given building. Speed governors also require much more maintenance then the Safety Chairs.

  • How much do the Safety Chair models weigh?

    The chair weighs 19 pounds. The chairs used for evacuation are lighter then most other evacuation chairs on the market due to the aircraft grade aluminum used in their construction. Anything that weighs less then 19 pounds you should be weary of due to an inherent low passenger weight capacity.

  • What is the maximum weight capacity of the Safety Chairs?

    All of the models have a weight capacity of 500+ pounds all while being extremely lightweight. The Safety Chairs have been lab tested to ensure the safety of chair passengers.

  • How do I move a heavier passenger?

    The Safety Chair models all have multiple points of lift to employ up to 6 points of lift to transport heavier passengers. Should there be a tight stairwell, the extra lift points can be quickly and easily removed using our quick detach system.

  • Isn’t bending over and lifting a passenger a danger to the person operating the Safety Chair?

    The Safety Chair models are the only evacuation chairs on the market designed to easily relocate or evacuate a passenger all while keeping optimum ergonomic lifting position in mind. This is due to the fact that the operators arms are extended at all times during the evacuation procedure, even in the event of an obstruction. The same can not be said about any other evacuation chair on the market.


  • Are all the prices in Canadian dollars?

    Yes. The Canadian dollar trades lower than the USD therefore giving you greater buying power with your limited budget.

  • What is the warranty?

    All products are covered under a one year replacement warranty.